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Contact Adopt A Pet Customer Service

Adopt A Pet Phone Numbers and Emails

Toll-Free Number:

  • (800) 728-3273
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Adopt A Pet Email:

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How to Contact Adopt A Pet?

Most Popular Number:

(800) 728-3273
Total calls: 86 Last call: May 15, 2025
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PissedConsumer Reporter

800-728-3273 is the main Adopt A Pet customer service number, where you can talk with the manager regarding finding a pet or shelter, as well as general information about the company. If you have problems navigating the official company website, report them at 800-862-6293. To speed up the communication process and receive detailed answers from the Adopt A Pet customer service manager, prepare all your questions in advance.

If you cannot reach the company manager by phone, have non-urgent matters, or prefer a written way of solving your issues, send a letter with your general questions to the following Adopt A Pet email: info@adoptapet.com. To report the accessibility problems, apply to the company manager at accessibility@effem.com.

Visit the Adopt A Pet headquarters in the state of California at the following address: 310 N. Indian Hill Blvd., #800 Claremont, California 91711, United States. In this office, the company team performs the main corporate functions. You can meet with the specialists of a certain department to discuss important matters, that can be solved during the physical presence only.

You can contact Adopt A Pet via the official company website in two ways: send a letter to the company email and communicate with the virtual assistant. To get access to them, go to the bottom menu, follow “Contact” in the “Our Organization” block, and click on “Submit Request” under “Email”. To send a letter with your questions, follow the “Submit a ticket” hyperlink in the “More questions?” block, and fill out a contact form. If you prefer written communication here and now, follow “Get help” under “Chat with us”. You’ll receive access to the online chat window.

Adopt A Pet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Adopt A Pet is 8007283273.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Adopt A Pet mainly because of request for information, website/ application and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

Adopt A Pet Website:

Adopt A Pet Help Center:

Corporate Office Address:

Adopt-a-Pet.com
310 N. Indian Hill Blvd., #800
Claremont, California 91711
United States

Adopt A Pet Rating Based on 5 Reviews

Rating details

1.3
more details
Price Affordability
Product or Service Quality
Value for money
Discounts and Special Offers

Rating stats

Rating trend

How Good is Adopt A Pet's Customer Service?

Angelita Cgt
Angelita Cgt
Feels Disappointed | Mar 11, 2025

worthless!

Read full quote
Jean T Dis
Jean T Dis
Feels Disappointed | Nov 07, 2024

There is none

Read full quote

Summary of Adopt A Pet Customer Service Calls

86 TOTAL
CALLS
02:29 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Adopt A Pet?

Request for Information Question:

  • “Looking for a smooth coat, fox terrier puppy after 14 years mine passed away”
  • “I have a rescue and just need to know how to edit some of my info on Adoptapet”
  • “I applied to adopt Maisie and would like more information”

Website/ Application Question:

  • “My application results”
  • “Unable to view applications”
  • “Pet was placed on your site without permission”

Account Question:

  • “Because you’re not answering my emails”
  • “Login to account”
  • “Email issues logging in”

Activation/ Cancellation Question:

  • “I signed my dog up and got cancelled, in sure that I did something wrong and I wanted to see if we can correct it.”
  • “Im about to cancel my subscription”
  • “Terminate Premium $10/month service”

Refund Question:

  • “Refund”
  • “A refund for paying for prime alerts”

Payments and Charges Question:

  • “I was over charged”
  • “Unauthorized money taken from my account”

Product/ Service Question:

  • “Tech support”
  • “To work for adopt a pet”

Return/ Replace Question:

  • “Please replace the lunar white tiger in the pet salon place that we just purchased for $655. The lunar white tiger was missing.”

Shipping and Delivery Question:

  • “Our 15 rescue listings disappeared HELP get the data back”

Other Question:

  • “I.need to be put back on the search, please.”
  • “Is Sophia cat available she is in chico ca”
  • “Adoption”

Compare Adopt A Pet Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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